New Release: MB-820 Exam Cram – Integrating Business Central with Outlook

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MB-820 Exam Cram: Integrating Business Central with Outlook

Transform Your Productivity with Seamless Outlook Integration

Are you preparing for the MB-820 certification exam? Do you want to master the integration between Dynamics 365 Business Central and Microsoft Outlook? I’m excited to announce the latest addition to the MB-820 Exam Cram series!

Introducing: Integrating Business Central with Outlook

This comprehensive guide takes you through everything you need to know about connecting Business Central with Microsoft Outlook – from basic deployment to advanced developer topics.

Why This Guide?

The Outlook integration is one of the most practical and frequently tested topics on the MB-820 exam. Users love it because they can:

  • View customer information without leaving Outlook
  • Create sales quotes and invoices directly from emails
  • Process vendor invoices from email attachments
  • Link documents to Business Central records seamlessly

But understanding how it all works is what separates exam success from failure – and that’s exactly what this guide delivers.

What’s Inside?

20+ Pages of Detailed Content covering:

  • Outlook Add-in Components – Learn the difference between Contact Insights and Document View
  • Deployment Methods – Master centralized deployment, individual installation, and manual setup
  • Technical Configuration – Exchange Online, Exchange Server, Microsoft Entra ID setup
  • Working with the Add-in – Creating documents, managing incoming documents, file attachments
  • Developer Deep-Dives – Manifest management, Microsoft Graph API, Exchange Web Services
  • Multi-Environment Scenarios – Switching environments, working with multiple companies

4 Hands-On Exercises:

  1. Deploy the Outlook Add-in via Centralized Deployment
  2. Create a Sales Quote from Outlook
  3. Process Incoming Documents from Outlook
  4. Configure Outlook Add-in for Multiple Environments

20 Exam-Style Practice Questions with detailed explanations – test your knowledge before the real exam!

Real Code Examples

This isn’t just theory. I’ve included actual AL code examples from Microsoft’s Base Application:

  • OutlookAddInServices.Codeunit.al – See how Microsoft Graph API calls work
  • ExchangeAddinSetup.Codeunit.al – Understand the deployment workflow
  • AddinManifestManagement.Codeunit.al – Learn manifest generation internals

Key Exam Topics Covered

Based on MB-820 exam requirements, you’ll master:

  • The two components of the Outlook Add-in (Contact Insights & Document View)
  • Deployment methods and when to use each
  • Technical requirements (WebView2, NAA authentication, HTTPS)
  • Troubleshooting common issues
  • API interactions (Microsoft Graph, EWS)
  • Multi-environment and multi-company scenarios

Companion Video

Don’t just read – watch! This guide includes a companion YouTube video walkthrough:

Watch: Integrating Business Central with Outlook

Part of the MB-820 Exam Cram Series

This guide joins the growing collection of MB-820 preparation resources:

  • Business Central Admin and Automation API Guide
  • Install and Upgrade Codeunits Guide
  • Business Central Performance Toolkit Guide
  • Cloud Migration Tool Guide
  • Create New Companies Guide
  • Integrating Business Central with Outlook Guide (NEW!)

Get Your Copy Today

Ready to master Outlook integration and ace your MB-820 exam?

Limited time 20% off

Get the Guide Here


Stay Connected

Questions about this guide or the MB-820 exam? Drop a comment below or connect with me on social media.

Good luck with your certification journey!


#MB820 #BusinessCentral #Dynamics365 #MicrosoftOutlook #Certification #ALDevelopment #Microsoft365


Disclaimer: This guide is based on official Microsoft Learn documentation and Base Application source code. It is designed to help with exam preparation but is not officially endorsed by Microsoft.

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