Transform Your Productivity with Seamless Outlook Integration
Are you preparing for the MB-820 certification exam? Do you want to master the integration between Dynamics 365 Business Central and Microsoft Outlook? I’m excited to announce the latest addition to the MB-820 Exam Cram series!
Introducing: Integrating Business Central with Outlook
This comprehensive guide takes you through everything you need to know about connecting Business Central with Microsoft Outlook – from basic deployment to advanced developer topics.
Why This Guide?
The Outlook integration is one of the most practical and frequently tested topics on the MB-820 exam. Users love it because they can:
- View customer information without leaving Outlook
- Create sales quotes and invoices directly from emails
- Process vendor invoices from email attachments
- Link documents to Business Central records seamlessly
But understanding how it all works is what separates exam success from failure – and that’s exactly what this guide delivers.
What’s Inside?
20+ Pages of Detailed Content covering:
- Outlook Add-in Components – Learn the difference between Contact Insights and Document View
- Deployment Methods – Master centralized deployment, individual installation, and manual setup
- Technical Configuration – Exchange Online, Exchange Server, Microsoft Entra ID setup
- Working with the Add-in – Creating documents, managing incoming documents, file attachments
- Developer Deep-Dives – Manifest management, Microsoft Graph API, Exchange Web Services
- Multi-Environment Scenarios – Switching environments, working with multiple companies
4 Hands-On Exercises:
- Deploy the Outlook Add-in via Centralized Deployment
- Create a Sales Quote from Outlook
- Process Incoming Documents from Outlook
- Configure Outlook Add-in for Multiple Environments
20 Exam-Style Practice Questions with detailed explanations – test your knowledge before the real exam!
Real Code Examples
This isn’t just theory. I’ve included actual AL code examples from Microsoft’s Base Application:
- OutlookAddInServices.Codeunit.al – See how Microsoft Graph API calls work
- ExchangeAddinSetup.Codeunit.al – Understand the deployment workflow
- AddinManifestManagement.Codeunit.al – Learn manifest generation internals
Key Exam Topics Covered
Based on MB-820 exam requirements, you’ll master:
- The two components of the Outlook Add-in (Contact Insights & Document View)
- Deployment methods and when to use each
- Technical requirements (WebView2, NAA authentication, HTTPS)
- Troubleshooting common issues
- API interactions (Microsoft Graph, EWS)
- Multi-environment and multi-company scenarios
Companion Video
Don’t just read – watch! This guide includes a companion YouTube video walkthrough:
Watch: Integrating Business Central with Outlook
Part of the MB-820 Exam Cram Series
This guide joins the growing collection of MB-820 preparation resources:
- Business Central Admin and Automation API Guide
- Install and Upgrade Codeunits Guide
- Business Central Performance Toolkit Guide
- Cloud Migration Tool Guide
- Create New Companies Guide
- Integrating Business Central with Outlook Guide (NEW!)
Get Your Copy Today
Ready to master Outlook integration and ace your MB-820 exam?
Limited time 20% off
Stay Connected
Questions about this guide or the MB-820 exam? Drop a comment below or connect with me on social media.
Good luck with your certification journey!
Disclaimer: This guide is based on official Microsoft Learn documentation and Base Application source code. It is designed to help with exam preparation but is not officially endorsed by Microsoft.


